We manage organization(s) IT services by deploying Specialized Teams for 24 x 7 supports with provision of web-based helpdesk software that helps in managing all organization communications from a single point. It offers an integrated Request management (Trouble Ticketing), Contract Management, Self-Service Portal, and Knowledge Base at an affordable price.
Offsite NOC (Network Offsite Centre), a Managed Services provided by Zenfosystems helps in Supporting the IT Services & Business Server of Small and Medium-sized businesses (SMBs) across the Globe. We also provide Windows Server Support and Linux Server Support thereby helping small business owner in growing and managing their businesses which they've build with hard work.
We provide Customer Service and Support by providing Ticket Logging System (Software) at free of cost thereby increasing profitability of business and reducing the operational costs
We also deliver IT Support services which include
Zenfosystems maintain and enhance employee productivity by providing standardized, yet personalized desktop configurations which include system utilities and campus services that allow your workstation to perform seamlessly.
We also provide sales of desktop, laptop, printers and all hardware accessories at least affordable cost.
Server and Network Administration
Business-driven approach of Zenfosystems allows you to plan, deploy, and manage key operational aspects of your organization server(s) and network devices, operating system software, and network access to a defined scope of business applications. Zenfosystems will ensure compliance and integration with required existing and planned technology platforms, and will also ensure the information security controls are implemented
- Maintain, manage, upgrade or migration of critical business applications like Directory, Exchange Server, Small Business Server (SBS), DHCP and DNS, File Server, Anti-Virus Server.
- Database Management and Server Management.
- Monitoring Network Thresholds and Performance.
- Fault Management.
- Network Safety.