What is QPO (Quality Process Outsourcing)?

Quality Control and Quality Assurance are two major aspects of Quality. Often companies give attention on Quality Control. Quality Assurance is a specialized area in any service/product industry which is most of the time neglected. Result is customer dissatisfaction which leads to business loss. Quality Assurance is an integral and critical phase of any product developed and service offered. Company must ensure that newly developed/offered product/service meet all requirements. Not focusing on Quality is always harmful. Companies worried about Quality, implement QMS/ISMS/ITMS based on ISO Standards. They align their process according to ISO Standard. It has been observed that companies IMPLEMENT ISO but fail to MAINTAIN it due to lack of ISO/Process EXPERT.

How Zenfosys QPO helps?

Zenfosys has a team of ISO/Process Experts. Our Experts helps management by identifying issues impacting sales and cost performance, providing unbiased quality audits and actionable data, and delivering accurate and unbiased feedback Zenfosys QPO works for those customers who wish to outsource their quality function and to deliver consistent, high performance services by utilizing quality monitoring, management, reporting and analysis and business performance improvement recommendations based on ISO Standards and best industry practices. Zenfosys QPO helps organizations achieve fast and lasting improvements in customer satisfaction, sales, compliance and cost. Zenfosys QPO offers an unmatched solution for companies seeking an independent, third party provider to manage ISO/quality.

QPO Methodology

Zenfosys QPO always works on SHARP methodology.
S: Study the PROCESS followed in company
H: High focussed on PROCESS-STEPS taken
A: Audit/Analyze the PROCESS
R: Recommend for CAPA to Top Management
P: Plan for next stage

Benefits of Zenfosys QPO

• You will not lose your ISO Certification as our Experts have vast experience in ISO maintenance
• You will not lose your valuable ISO Documents as one set of documents will be with Zenfosys
• Your ISO/Quality Processes will be updated at NO cost if ISO Standard gets changed its Version
• Instant CAPA in case of any non conformity
• Quality/ISO/Process related support is available at Mail/Phone/IM